All playbooksAgentixHUB playbook

Onboard a new client in one afternoon

Set up website, CRM, SEO and ads for a new client from one login, under your agency brand, in a single afternoon.

Time to run
3 to 5 hours
Difficulty
Intermediate
Best for
Agencies signing full service clients who want a fast, consistent onboarding
Result
A client workspace with website, CRM, SEO and ads running and a branded dashboard the client can log in to.

What you need before you start

  • Signed agreement and kickoff notes
  • Client brand assets and logins
  • Agentix products the client is paying for

The steps

  1. Step 1 · AgentixHUB workspaces

    Create the client workspace

    Create a workspace for the client so every product and report lives in one place.

    Tip: Use the same naming pattern for every client so your team finds things fast.

  2. Step 2 · AgentixHUB with Scout

    Build or import the website

    Launch the client's site from a template with Scout, or import their existing pages.

    Tip: Follow the Launch a client website in a day playbook for this step.

  3. Step 3 · AgentixCRM

    Deploy the CRM

    Deploy a white-label CRM sub-account and route the site's forms into it.

    Tip: Turn on instant replies before any traffic starts.

  4. Step 4 · AgentixSEO

    Start SEO

    Run the onsite audit and set up local grid tracking to record a baseline.

    Tip: Save the baseline grid. It becomes your best proof in month three.

  5. Step 5 · AgentixFLO

    Connect ads

    Connect the client's ad account and prepare the first campaign.

    Tip: Launch ads only after the CRM follow up is working.

  6. Step 6 · AgentixHUB SSO and dashboards

    Invite the client

    Invite the client with single sign-on and walk them through their branded dashboard.

    Tip: Record the walkthrough so new client staff can watch it later.

Scout prompts to copy

Create an onboarding checklist for a new HVAC client covering website, CRM, SEO and ads.

Summarize the kickoff notes into goals, offers and service areas for this client.

Metrics to track

MetricWhat good looks like
Time from signed to fully set upOne afternoon
Products live at the end of onboardingEvery product the client bought
Client logins in the first 30 daysClient uses the dashboard

Timeline

  1. Day 1

    Workspace, site, CRM, SEO baseline and ads account connected

  2. First 30 days

    First leads, first SEO fixes and first campaign results

  3. First 90 days

    Quarterly review using the branded dashboard

Common mistakes to avoid

  • Launching ads before lead follow up works
  • Skipping the SEO baseline
  • Giving the client no walkthrough
  • Using a different setup for every client

Timelines and targets are typical ranges, not guarantees. Results depend on the client's market and starting point.

Frequently asked questions

Do we need all four products?

No. Run the steps for the products the client uses and skip the rest.

Does the client see the Agentix brand?

Clients see your agency brand across the dashboard and CRM.

Can our team reuse this onboarding?

Yes. Use this playbook as your standard checklist for every new client.