Close is a sales CRM built around outbound communication: calling, email and SMS are native to the product rather than bolted on, and it includes Chloe, an AI sales agent, across its paid tiers. Its four plans, Solo, Essentials, Growth and Scale, are priced per user per month and layer on automated workflows, a power dialer, custom activities and eventually a predictive dialer and role-based permissions at the top tier.
It suits small to mid-size outbound sales teams who want one tool for the full calling and emailing workflow without stitching together a CRM plus a separate dialer plus a separate sequencing tool. Growth and Scale unlock meaningful automation: multi-step workflows, bulk email, and AI features used inside those workflows.
Close is priced per seat, which means cost scales directly with headcount, and it does not include a white-label mode for reselling to sub-accounts under a client's own brand, since it is built for internal sales teams rather than for agencies managing client CRMs.